Has my order shipped?
We ship on Mondays and Tuesdays. Click My Account at the top right hand side of our site to check your orders status.
How do I track my order?
Click My Account at the top right hand side of our site to track your order.
My order never arrived.
Click the My Account/Order Status link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of “delivered”, please contact customer service for assistance. Once a package is shipped, Compart Family Farms is not responsible for delayed packages in transit. Also, once a package is delivered, the recipient is responsible for the package, Compart Family Farms is not. For example, if a package is delivered at 1:00 pm and the recipient does not bring the package inside to a climate controlled area until 9:00pm, Compart Family Farms is not responsible for the condition of the product since it sat outside for an additional 8 hours after it was delivered. If a package was delivered, tended to right away, and there is an issue, please contact customer service.